PAYMENT AND DELIVERY

How do I know my payment information is safe?
All our payments are handled by Stripe, a highly reputable payment gateway company. They have top notch security and also handle payments for many other rep...
Sun, 9 Sep, 2018 at 3:40 PM
Which delivery service do you use?
Our default delivery service are the courier guys Pickupp for Klang Valley and DHL for outside Klang Valley (in West Malaysia), and GDex for East Malaysia, ...
Wed, 27 Feb, 2019 at 6:15 PM
When will I receive my first delivery?
At the moment we roast once a week on Tuesdays and send your coffee to the post office within 2 days. Therefore, all orders received up to Tuesday 8.00am wi...
Mon, 18 Mar, 2019 at 12:48 AM
Do you ship internationally?
Unfortunately, at the moment we can only ship within Malaysia. But check out our Singapore website if you're in Singapore! We hope to soon be shipping a...
Wed, 12 Sep, 2018 at 5:20 PM
What should I do if I don’t receive my coffee?
Your coffee is sent out by latest Thursday by our friends at NizTheWhiz and Gdex. They’re generally pretty efficient and usually take 2 - 4 business days to...
Wed, 12 Sep, 2018 at 5:22 PM
What is your Return Policy?
If you are not satisfied with your purchase (damaged during shipment, wrong item, etc) you can send it back to us. Please return the item in its original ...
Fri, 7 Jun, 2019 at 1:12 PM